Price Match Policy

We understand finding the perfect item for your backyard patio can be a challenge. When you find the right item at our store, we do not want the price to keep you from what you want. 

We work extremely hard to bring you the absolute best items in the industry. We ensure these lovely products are offered to you at the lowest prices. Our Customers are very important to us, so if your you have found the item your heart desires and find it at a lower price somewhere else within six months of your purchase date, please Contact us at support@patioandbackyardliving.com and we will do our very best to match or give you our very best price.

Remember, in addition to our low price, we also offer 100% FREE SHIPPING on all our items. When you compare our price with another store’s, add all the charges, the shipping & handling, and Taxes to the price you are comparing. Many times, you may find that our price is still lower than their total price.

To Match or Beat the Price you are comparing, please provide us with a final charge you would incur on their site. Send us the Name of the product, SKU, its configuration options (where applicable), and the Purchase Date you purchased the item from us.

Our Price Match policy has some restrictions:

  • You must have purchased the item from our website within the last six months before requesting your Price Match
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitor’s website
  • The item must be new, not used or refurbished
  • The competitor must be an online store, they may not have a Retail Location
  • The website cannot be a liquidation, discounter or an auction website (i.e.; eBay, overstock, etc..)
  • The competitor must be an Authorized Online Retailer of the item you have purchased
  • The Price Match will be calculated based on the item price and the shipping charges, it excludes sales tax

Note: We reserve the right to not match or beat the price. Sometimes a special or inventory clearance offers are so low that it might not be feasible for us.